Dr MatJun 13, 20193 minDr Mats tip of the day - 044 - Customer service relationships during Disruption and AINow for the discussion on how Disruption and AI will challenge your external relationships, quite differently to the past, other external...
Dr MatJun 5, 20193 minDr Mats tip of the day - 043 - Leading through DisruptionSo you are about to lead a change that is unpopular, one that staff are unlikely to have considered, one that customers or other...
Dr MatMay 31, 20193 minDr Mats tip of the day - 042 - Disruption : internal effects already evidentDoes your organization already have email overload and meeting chaos ! Feeling that all you do is meetings - not much more! Have you lost...
Dr MatMay 30, 20192 minDr Mats tip of the day - 041 - Disruption, AI and robots - the future of work is not all lostCertainly I hear a lot of media comments and concern in the community more generally that AI, 5G and robots will see the end of work....