Dr Mats tip of the day - 037 - Disruption : changes all those policies+processes+procedures !

In previous writing I covered why you need to define and have policies, processes and procedures - if you recall the main reasons for these are stability, knowledge retention and quality control, not to mention that your new staff will adapt faster when you have these.


Now in a Disruption (of any type) your policies, processes and procedures may need to totally changed at fast pace, may even change without or before documentation and agreement. Imagine a trade war that affects currency risk and prices in particular - if a new country is added to the trade-war that country may come off the safe list onto the "do not trade with" category. Your policies, procedures may say that the country is fine to deal with and yet the Disruption may happen so quickly that only word of mouth control is in place on the day the trade-war is announced.


During new emerging Disruption, staff may be placed in confusing situations including whether to follow a policy or procedure or to follow word of mouth controls. Your organization may be confused as to what is appropriate when Disruption emerges- to rely on written words or other rules. So your organization may need a new way to change policies and procedures in a fast and reliable way. The organization of the future will likely need to be fast, yet creative and yet want to maintain adequate controls. Controls are normally aimed at ensuring that large mistakes do not occur - where the time to create and maintain new controls may be too slow so becoming a risk of itself.


Your organization needs to consider how it will respond to Disruption,consider how the old reliable processes may need to change or be monitored when Disruptions are announced. Failure to respond to a fast and changing environment may place your organization at risk - consider sitting with your stakeholders and sharing this new risk and start designing new ways of responding faster, with some adequate controls.


In Disruption the iterations of strategy reviews will need to occur more often, changes in direction may also occur more frequently - building a strategy review process is now more important than ever.



If you are a Leader or seeking to be one in the future - you need to read, read, read about Disruption NOW ! Those that fail to understand and adjust will fall behind.

Feel free to ask Dr Mat over a chat or email on Leadership, Management or change issues, advice, consulting or mentoring that you may seek.


These and other related topics feature in Dr Mats book titled "Leading and Managing Change in the Age of Disruption and Artificial Intelligence" - written for the modern professional, student and academic - anyone wanting to be ahead on modern Leadership and Management issues. Available through Amazon and other book sellers from May 24th 2019 - https://www.amazon.com/dp/1787563685 . This book has been strongly endorsed - so use this link to review the endorsements and their comments - consider buying this book or recommend it to professional colleagues or friends/family, students and academics.


Consider your own specific situation and seek professional advice before acting directly in reaction to any of the tips on this website, they are intended as general advice only.




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