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Dr Mats tip of the day - 058 - Disruption: build closer relationships

In a fast paced disruptive environment that is full of uncertainty, incomplete data, risk and fake news the organisation will need to build new processes, new structures and new decision making models in order to cope. Frankly, the old organisational processes just will not operate well if they remain unchanged, the modern leader and manager will need to utilise new tools in order to operate through so much ongoing change.


Whilst business may eventually acknowledge that disruption changes so much of its relied on old processes it may be more difficult to accept the changes in power and relations. The manager that just wants to run a business and make decisions on their own may be inappropriate for this new age, staff for instance will probably not like the old style of management.


Customers are now integrated upstream and downstream so a change by a supplier or the business itself may adversely impact a customer system. Operating in isolation from customer impacts and choices may result in customers not engaging in your change and going elsewhere. Investors that once may have operated distantly may no longer accept that relationship, as your ongoing changes may confuse or disappoint compared to their expectations.


In a changing environment leaders and managers may find that a closer, inclusive style of business management may be more appropriate in a disruptive environment. New relationships with staff, customers and investors may be closer to partnering and sharing than the traditional third party relationship of the past. If you only meet to tender your decisions then stakeholders of all sorts may be confused with your changes in direction, even if they are well thought out.


If stakeholders are to follow and support your decision making and constantly changing directions during disruption they need information and explanation of the environment and knowledge of changes as they occur. With a partnering arrangement you may benefit from the candor and feedback in real time from your customers, staff, suppliers and investors. The new way of managing will be quite challenging and difficult for those wanting power and position or authority without question.


In this new environment you should consider new management techniques, consider training managers towards this new age and its new requirements. Inclusion and advisory positions of all stakeholders may be required to advance your organisation through disruption.

There is so much that will change in disruption, leadership will not be the same so consider these points and read more on disruption today in order to be ahead of the rest, preparing your organization for the future of change.


Consider hiring leaders now with additional skills ready for Disruption ! avoid the lost opportunities of having managers without the leadership skills required.

If you are a Leader or seeking to be one in the future - you need to read, read, read about Disruption NOW ! Those that fail to understand and adjust will fall behind.

Feel free to ask Dr Mat via a chat or email on Leadership, Management or change issues, advice, consulting or mentoring that you may seek.


These and other related topics feature in Dr Mats book titled "Leading and Managing Change in the Age of Disruption and Artificial Intelligence" - written for the modern professional, student and academic - in fact anyone wanting to be ahead on modern Leadership and Management issues.


Dr Mats latest book is available through Amazon (kindle version or hard copy can now be purchased) - https://www.amazon.com/dp/1787563685 . This book has been strongly endorsed - so use this link to review the endorsements, or to preview Chapter 1, table of contents and the preface from Amazon (kindle version button) - consider buying this book or recommend it to professional colleagues or friends/family, students and academics. Dr Mat also writes for a number of professional/ other magazines, podcasts, webinars in his quest to spread knowledge on these modern important topics.


Dr Mat is also on Twitter - @DrMat14



Consider your own specific situation and seek professional advice before acting directly in reaction to any of the tips on this website, they are intended as general advice only.